Shipping

We reserve the right not to ship an item, in which case we will issue a full refund.

We offer flat rate shipping of $15.00, via UPS, to the 48 contiguous States of the USA. Excludes: Hawaii, Alaska, Puerto Rico, and other US Territories. (We reserve the right not to ship an item, in which case we will issue a full refund.)

Please contact our order desk for shipping rates for delivery outside the 48 contiguous states.

Delivery

All orders received through our Ace Propeller store are processed and, if the stock is available, dispatched within 1 working day of receiving the order. Therefore, your products will usually be with you in just a few days.

If you place your order before 12 noon Monday to Friday, the goods will be dispatched the same day. Any orders received after 12 noon will be dispatched the following working day.

How quickly will my order arrive?

On rare occasions we do experience losses beyond our control while in transit. Please allow 10 days for the package to arrive from the date of dispatch. If this time elapses and the goods do not arrive, please contact our Customer Services team who will be happy to assist in sending a replacement.

Please be aware that if we are not contacted within 30 days, an insurance claim cannot be made and thus you will be unable to claim any loss from Ace Propeller.